Garage Door Won't Open: 10 Common Causes & What to Check First

If your garage door won't open, use the symptom pattern to narrow down springs, opener power, controls, cables, tracks and other common causes before deciding what repair may be needed.

Homeowner troubleshooting a garage door that will not open

What to check first

Watch what happens when you press the wired wall control. Does the opener make noise? Does the door move a few inches? Is one side crooked? Does nothing happen? The symptom pattern narrows the likely cause.

SymptomPossible causeNext check
Nothing happensPower, wall control, lock mode or openerConfirm power and try the wired control.
Motor runs, door does notTrolley, drive or door hardwareStop repeated operation and inspect visually.
Rises a few inchesBroken spring or excessive weightLook for a spring gap; do not force it.
Crooked or jammedCable, roller or track issueStop operating the door.

10 common causes

  1. Broken spring
  2. Lost opener power
  3. Remote battery/transmitter problem
  4. Wall control lock mode
  5. Manual door lock
  6. Disconnected trolley
  7. Lift cable failure
  8. Roller/track binding
  9. Opener drive failure
  10. Travel or control fault

Could it be a broken spring?

A broken spring is especially likely when the opener strains, the door feels unusually heavy, or a torsion spring has a visible separation. Do not loosen winding cones, set screws, drums or bottom brackets.

Emergency release: use caution

The release disconnects the opener; it does not make a damaged door safe. A door with failed counterbalance can move unexpectedly.

Repair cost factors

Cost depends on the failed component, door size and weight, parts, access, labor and related damage. Diagnosis should come before replacement decisions.

When to stop troubleshooting

Stop operating the door if it is crooked, unusually heavy, has a broken spring, loose cables, comes off track or moves unpredictably.

FAQs

Why does it open only a few inches?

A failed spring is one important possibility because the opener may be unable to lift unsupported door weight.